Jessica helps individuals, leaders, teams, and organizations achieve results by tapping into their potential. She currently works with FranklinCovey’s partners and clients and is a professor and coach in the Leadership Institute at The University of Texas MD Anderson Cancer Center. Throughout her career, Jessica has worked with organizations on large-scale change management initiatives, led system implementations, developed communication strategies, and designed people and culture training and programs for thousands of people around the world. Across her experience, she’s found that potential for greatness resides in every person, team, and organization- and it can be unleashed with the right mindsets, skillsets, and toolsets.

Jessica holds a doctorate in HR Development with specializations in Organizational Development and Change Management from The University of Texas at Tyler. Her field of research and publishing is related to employee engagement and motivation, especially focusing on grit and how leaders create resilient cultures. She completed a B.A. and M.S. at Texas A&M University.